This Privacy Policy explains how we collect, use and protect your personal information when you make a purchase, sign up for updates, or interact with this store.
What Information We Collect
We collect information you provide when you place an order, create an account, or contact us. This may include:
- Name
- Email address
- Billing and shipping address
- Payment details (processed securely by third-party providers)
We may also collect basic technical information automatically, such as IP address, browser type and device information, for analytics or site performance purposes.
How Your Information Is Used
We use your information to:
- Process and fulfil orders
- Communicate with you about your purchase
- Respond to questions or support requests
- Improve the store and customer experience
- Send updates or marketing emails (only if you opt-in)
We do not sell or share your personal information with third parties for marketing purposes.
Payments and Third-Party Services
Payments are processed securely through Big Cartel and its selected payment processors (for example PayPal or Stripe). These services handle card information and we do not store full payment details ourselves.
Third-party tools such as analytics or shipping software may access limited data as necessary to complete your order or operate the store.
Data Storage & Security
We store your information only for as long as needed to fulfil your order and meet legal or tax requirements. Reasonable measures are taken to protect your personal data from loss, misuse or unauthorised access.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask for corrections or updates to inaccurate information
- Request that your data be deleted, where legally possible
- Withdraw consent for marketing communications at any time
To make a request, please contact us using the details below.
Contact
If you have any questions about this Privacy Policy or wish to exercise your data rights, you can reach us at:
[email protected]